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HOW CAN WE HELP?

Looking for answers about our website, products or services? We are here to help.

For any question, please contact us.

+44 02084506507
customerservice@gold-elements.com
Monday - Thursday: 9 am - 6 pm EST,
Friday: 9 am - 4 pm EST

Shipping & Returns

SHIPPING DESTINATIONS

Gold-elements.com ships in Europe with DPD and outside Europe via UPS.

Within Europe: Orders over 75.00 Euro — Free shipping. Under 75 Euro — DPD Ground 15.00 Euro (1 — 5 business days)

Worldwide (outside Europe): Orders over 250.00 Euro — free shipping. Under 250.00 Euro — UPS Ground 45.00 Euro (3-7 business days)

BUSINESS DAYS:
Monday — Friday, excluding legal holidays within the European continent. Orders should be made before 14:00 (+1 GMT) in order to be processed on the same business day. Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Our standard shipping carrier is DPD in Europe and UPS outside Europe and we kindly ask that you add 1-5 business days for standard shipping. Standard Shipping Charges apply. Please select the shipping option that best suits your delivery needs during «Checkout.».

Our express shipping carrier is UPS. UPS does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes. APO and PO Box orders will be shipped via Smartpost.

TRACKING YOUR ORDER
Please call our Customer Service number +31-8556-00000  if you need assistance tracking your order.
Our customer service representatives are more than happy to assist you during our business hours on Monday through Friday, 09:00AM– 19:00PM (+1 GMT).

RETURN A PRODUCT
Gold-elements.com offers a no-risk, 60-day money-back guarantee. Simply return any unopened product for a full refund. You can send the product along with your full contact information and order number to the following address:

GOLD ELEMENTS

GRATiAE Premier Europe BV

Luzernestraat 6

2153 GN Nieuw Vennep

the Netherlands

We will refund your credit card and only charge for shipping and handling charges, if any. Returns typically require 10 business days for processing once received by our warehouse. Shipping Costs to return items to GOLD ELEMENTS are the responsibility of the customer.

Please Note — we will refund only products that have been bought through our website: Gold-elements.com.
If you receive a damaged product(s) please contact us immediately and we will replaces your product(s).

NEWSLETTER

A superior, mega all in one skin treatment inspired by unique plastic surgeons techniques, formulated to suspend the effects of time and restore the skin’s lost youth. For smooth, supple, plump and translucent looking skin.

The first step in any skin care ritual, helping condition and balance the skin, leaving it feeling fresh, smooth and healthy looking. Within time this skin care will assist in reversing the damage caused by exposure to the elements and reduce the appearance of skin discoloration, dark spots and wrinkles.

Your body needs love too, and good skin care is not only all about the face, treat your body with tender loving care. Experience the Gold Elements Body collection, made up of luxurious and natural ingredients that your skin will absolutely love.

Inspired by advanced cosmetic research our age defying skin care contains effective anti-aging ingredients combined with trace elements of gold to give a youthful, wrinkle less appearance to your skin.

The ultimate luxury in age defying created with our truffle infusion to provide a mega dose of minerals, moisturizing, strengthening, and nourishing ingredients helping promote a lifted skin appearance with luxurious skin resilience, smoothness and radiance.

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GET THE LOOK

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